Team
Invite teammates, assign roles, and control what each person can do.
4 min readUpdated May 21, 2026
The Team page is where you grow your Loop workspace. Invite people by email, assign them a role, and they pick up where the AI left off.

Roles
- Owner. Full control. Billing, deletion, all workspaces. Only one Owner per workspace.
- Admin. Everything except billing and workspace deletion. Use this for managers.
- Agent. Reply to conversations they are assigned to, see contacts. Cannot change AI agent settings, channels, or billing.
Permission-scoped roles
Agents can be locked further. When inviting, pick exactly which sections they see in their sidebar (Inbox only, Inbox + Contacts, etc.). Useful when an outsourced team only needs to handle one channel.