Everything you need to run Loop.
Set up channels, train your AI, route conversations, and ship customer experiences your team is proud of.
Browse by topic
Getting started
3 articlesSet up your workspace, connect your first channel, ship your first AI agent.
Inbox
1 articleReply, assign, archive, mention teammates, and handle handoffs.
Contacts
1 articleManage your customer list, lifecycle stages, and lead segments.
AI Agents
3 articlesWrite instructions, add knowledge, tune voice, set lead conditions.
Team Map
1 articleRoute conversations between agents, humans, and widgets visually.
Channels
9 articlesConnect WhatsApp, Telegram, Instagram, and the website widget.
Broadcast
1 articleSend the same message to a segment of contacts across any channel.
Team & workspace
1 articleInvite teammates, assign roles, manage permissions across workspaces.
Calendar
1 articleManage appointments, services, and availability for AI bookings.
Reports & Insights
2 articlesTrack volume, response time, lead conversion, and AI performance.
Billing
0 articlesPlans, usage, invoices, and payment methods.
Popular guides
Welcome to Loop
A one-page tour of what Loop is and what you can do with it.
2 min read
Quickstart, five minutes
Connect a channel, train your agent, send your first AI reply.
5 min read
The Dashboard home
What the main Dashboard page shows and how to read it at a glance.
2 min read
The Inbox
One place for every conversation, every channel, every teammate.
4 min read
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